Delivery Information:
Welcome to Tiny Earthlings! We're delighted to offer you convenient and reliable delivery options to ensure your shopping experience with us is as seamless as possible. Below, you'll find all the information you need regarding our delivery services:
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1. Shipping Destinations:
We currently offer shipping to addresses within the United Kingdom. Unfortunately, we do not ship to international destinations at this time.
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2. Delivery Methods:
We provide the following delivery options for your convenience:
Standard Delivery: Orders are typically delivered within 2-5 business days after processing.
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Express Delivery: For those who need their orders expedited, we offer express delivery options with shorter delivery times. Additional charges may apply.
3. Shipping Costs:
Shipping costs vary depending on the delivery method selected, the weight and dimensions of the package, and the delivery destination. Shipping costs will be calculated and displayed during the checkout process before you finalise your order.
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4. Order Processing Time:
Orders are typically processed and dispatched within 1-2 business days after payment verification. Please note that orders placed on weekends or public holidays will be processed on the next business day.
5. Tracking Your Order:
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to track your package's delivery status. You can also track your order by logging into your account on our website.
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6. Delivery Updates:
We understand the importance of staying informed about your order's delivery status. We'll keep you updated via email or SMS notifications at various stages of the delivery process, from dispatch to delivery.
7. Delivery Restrictions:
Please note that certain items may be subject to delivery restrictions due to their size, weight, or shipping regulations. These restrictions will be communicated to you during the checkout process.
8. Delivery Issues:
In the rare event that you encounter any issues with your delivery, such as delays or missing items, please contact our customer service team immediately. We're here to assist you and ensure that your order reaches you in a timely manner.
9. Contact Us:
If you have any questions or require further assistance regarding delivery, please don't hesitate to contact our customer service team. You can reach us via email at [insert email address] or on any of our social media platforms.
Thank you for choosing Tiny Earthlings for your online shopping needs. We appreciate your business and strive to provide you with the best possible delivery experience.
Happy shopping!
